0 x items
Orders over £49.99 -
Orders under £50.00 -
Deliveries will be made by Royal Mail, Interlink Express or DPD International depending upon weight and destination. All deliveries will need to be signed for.
If there is no one at the delivery address when Royal Mail tries to deliver, they will leave a card indicating which post office you can collect your package from.
In the case of one of our couriers attempting to deliver when no one is at the delivery address they will leave a card with the telephone number of their local depot, you can call them and arrange to collect from the depot or arrange a convenient time for them to re-deliver.
When signing for any delivery from us please inspect the packaging and if there are signs of damage please write the word 'damaged' next to where you sign the consignment document.
If your order is placed before 2pm on a week day, and everything is in stock, we endeavour to ship your consignment that day. Standard Delivery parcels will usually be with you within 2 - 3 working days (although this is not guaranteed by Royal Mail and this service can take up to 14 days). Next Day parcels will be with you the next working day (ie. Monday to Friday). Any orders we receive after 2pm will most likely not be sent the same day, but they will be despatched the following working day and again will be with you within the stated periods outlined above.
We do not post orders on Saturday, Sunday or on public holidays.
If you have placed your order through our website then you should be sent a confirmation detailing all of the tracking information. Please allow at least three working days before contacting us regarding parcels. If there is a problem with your order we will contact you either by phone or email. If you wish to know the progress of your order, you can send us an email to email@example.com. We attempt to reply to all emails within 48 hours.
To trace an order sent via Royal Mail, please visit the following address and type the consignment number into the track and trace field:
To trace an order sent via Interlink Express, please visit the following address and type the consignment number into the track number section:
Tracking International Parcels:
If your order was sent using Royal Mail and consists of letters and numbers then please go here to track your parcel:
If your parcel has been sent with DPD/Interlink and consists solely of numbers then please go here to track your parcel: